Terms of service
Terms of Service
Effective Date: 01/04/2024
1. Introduction
Welcome to Latitude Fly Gear! By accessing or using our website [www.latitudeflygear.com] (the “Site”) and making purchases, you agree to comply with and be bound by the following Terms of Service (the “Terms”). If you do not agree with these Terms, please do not use our Site.
2. Use of the Site
2.1 Eligibility: You must be at least 18 years old to use our Site and make purchases. By using our Site, you represent and warrant that you meet this age requirement.
2.2 Account Creation: To place an order, you may need to create an account. You agree to provide accurate, current, and complete information and to update your account information as needed to keep it accurate, current, and complete. You are responsible for safeguarding your account login information and for any activities or actions under your account.
2.3 Prohibited Activities: You agree not to engage in any unlawful or prohibited activity on our Site, including but not limited to:
- Unauthorized use or interference with the Site.
- Impersonating another person or entity.
- Transmitting harmful or malicious software.
3. Products and Orders
3.1 Product Information: We make every effort to display accurate product information on our Site. However, we do not warrant that product descriptions, pricing, or other content is accurate, complete, or error-free.
3.2 Order Acceptance: All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for reasons including but not limited to product availability, errors in pricing, or suspected fraud.
3.3 Pricing and Payment: Prices are listed in New Zealand Dollars. We reserve the right to change prices at any time. Payment must be made through the payment methods accepted on our Site. Please note that any transaction fees imposed by payment providers (e.g., PayPal, credit card processors) are not refundable under any circumstances, including in the case of order cancellations or returns.
4. Shipping and Delivery
4.1 Shipping: We will provide shipping options and rates at checkout. Shipping times and costs may vary based on your location and the shipping method selected.
We reserve the right to change prices at any time.
4.2 Delivery: While we strive to deliver products within the estimated timeframes, we do not guarantee delivery dates and are not responsible for delays caused by circumstances beyond our control.
4.3 Import Duties and Taxes: For international orders, the recipient is responsible for any import duties, taxes, or fees imposed by the destination country. These charges are not included in the purchase or shipping price and are the responsibility of the buyer.
5. Returns and Refunds
5.1 Return Policy: We accept returns in accordance with our Return Policy which is available on our Site. Please review this policy for detailed information on how to return items and obtain refunds.
5.2 Refunds: Refunds will be processed in accordance with our Return Policy. Any refunds issued will be made to the original payment method used for the purchase.
6. Intellectual Property
6.1 Ownership: All content on our Site, including but not limited to text, graphics, logos, images, and software, is the property of Latitude Fly Gear or its licensors and is protected by intellectual property laws.
6.2 Use of Content: You may not reproduce, modify, distribute, or otherwise use any content from our Site without our prior written consent.
7. Limitation of Liability
To the fullest extent permitted by law, Latitude Fly Gear shall not be liable for any indirect, incidental, special, or consequential damages arising from or in connection with your use of our Site or the products purchased from us.
8. Indemnification
You agree to indemnify and hold harmless Latitude Fly Gear, its affiliates, and their respective officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses arising from your use of our Site or violation of these Terms.
9. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective when posted on our Site. Your continued use of our Site following the posting of changes constitutes your acceptance of such changes.
10. Governing Law
These Terms are governed by and construed in accordance with the laws of New Zealand. Any disputes arising from or related to these Terms or your use of our Site will be subject to the exclusive jurisdiction of the courts located in Nelson, New Zealand.
11. Force Majeure
We are not responsible for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to natural disasters, acts of government, labor strikes, shipping interruptions, pandemics, or internet service disruptions.
12. Contact Information
If you have any questions about these Terms, please contact us at:
Latitude Fly Gear
Email: nans@latitudeflygear.com
Address: 1/135 Brook Street
Nelson 7010
New Zealand
Phone: +64 22 4688578