Shipping policy

To get your parcel BEFORE CHRISTMAS   Cut-off dates are:

  • New Zealand                                                    18 December
  • Australia                                                             2 December 
  • South Pacific, North America, Asia, UK, Europe  1 December
  • Rest of the World                                             25 November 

Thank you for shopping with Latitude Fly Gear  (Online Shop)

Shipping Information

Courier Post Delivery 

Latitude Fly Gear - online shop uses Courier Post for all deliveries. Please provide an address where someone will be available during business hours, as parcels cannot be left unattended for security reasons. If you prefer, you can select a signature on receipt at checkout.

Authority To Leave (ATL)  

Some addresses may have an ‘Authority To Leave’ (ATL), which overrides the signature requirement. If ATL is applicable, parcels will be left at your address without a signature. Latitude Fly Gear - Online Shop is not liable for lost or stolen packages in ATL cases. Check if your address has an ATL here: https://www.nzpost.co.nz/personal/receiving/leave-my-parcel.

Processing and Dispatch  

Parcels are dispatched once payment is processed. Typically, we dispatch orders within two business days (Monday to Friday), provided items are in stock. You will be notified of any delays via email. Note that shipping and processing times are estimates, not guarantees. During peak periods (e.g., Christmas, Valentine's Day), processing times may vary.

DOMESTIC ORDERS*

Standard Courier Post: 1-3 working days from dispatch, depending on your location.

Shipping Rates

Amount

Non-Rural

Rural

Under $ 299.99

$ 10.00

$ 15.00

Over  $  300.00

 $ 20.00 $ 25.00

Signature

$ 3.00

$ 3.00

 

Shipping Times

Region

Target Time

North Island

2-4 days

North Island Rural

3-5 days

South Island

1-3 days

South Island Rural

2-4 days

 

OVERSEAS ORDERS*

Shipping Rates

Country

Under $ 300

Over $ 500

Australia

$ 20.00 FLAT RATE

$ 30.00 FLAT RATE

Rest of the World

United States

FLAT RATE

$ 45.00 FLAT RATE

Till $ 239     -   Over $239

US$ 26         -     US$ 35

$ 60.00 FLAT RATE

OVER $499

US$ 55

 

Shipping Times

Country

Target Time

Australia

6-10  days

Rest of the World

10-15 days

 

Please NOTE: Import Duties and Taxes: For international orders, the recipient is responsible for any import duties, taxes, or fees imposed by the destination country. These charges are not included in the purchase or shipping price and are the responsibility of the buyer.

*Important Note

If your order does not arrive within a few days past the expected delivery time, contact us immediately to follow up with the courier. Claims for non-delivery, loss, or damage cannot be accepted after 12 days from shipping due to courier policy. For updates on courier network status, visit: https://www.courierpost.co.nz/track/delivery-delays/